About this site
Edinburgh Man with a Van answers the questions people have before a move in the city and takes bookings for local drivers. This page says who is behind it.
The company
The site belongs to The Van Man Group Ltd. That company is registered in England and Wales as number 16797189. The address on the register, 10 Cotham Park, Bristol, BS6 6BU, is for formal post only; nobody collects or delivers anything there.
How a booking works
When you book a van, the form lists the drivers who cover your postcodes and what each would charge. You choose one and send a booking request. A deposit is held on your card, and it is not taken unless your driver confirms. The balance goes to your driver at the end of the job, in cash or by bank transfer.
The drivers are not employees. Each is self-employed, runs their own van, sets their own prices and decides which days to work. Before you book, the form sets out the terms for your job, including what you and your driver are each responsible for.
Getting in touch
Write to [email protected] with a question before you book, about a booking you have made, or with a complaint. There is no phone line.
The photographs
The photos are from real jobs, taken on drivers' phones. House numbers and other firms' names are blurred out, and a caption names a part of Edinburgh only when the job was there.
The answers on these pages
The pages about the Low Emission Zone, parking, the festivals and the universities are written from the council's and the universities' own pages, which are linked at the foot of each one with the date they were checked. If something has changed, or we have got something wrong, please tell us and we will put it right.