Privacy
Reading these pages tells us very little about you. The booking form and your emails are where personal details come in, and this page explains what happens to them.
Who is responsible
The company named on the About this site page is the controller for the personal information this website handles.
Reading the site
These pages do not ask you to sign in, do not use advertising trackers and set no cookies of their own. The web host keeps short technical logs, for instance the time of each visit, the page fetched and the network address it was fetched from, to keep the site working and to stop misuse. Any visitor counts are kept as totals and do not identify you. The typefaces are fetched from Google Fonts, which sees the request in the same way any website you load sees it.
Booking a van
The booking form on the Book a van page is run on the company's booking system and appears inside this site. What you enter there, your postcodes and addresses, your name, your phone number and email, and your card details, goes to that system and is handled under the privacy notice shown in the form. It is used to work out prices, pass the job to the driver you choose, take the deposit and the balance, and contact you about the move. The card details go to the payment provider and are never seen by the drivers.
Your driver receives what they need to do the job: your name, how to contact you, the addresses and what is being moved.
Emails
If you email [email protected], the message is kept for as long as it is needed to answer you and to deal with any booking or complaint it relates to, and then deleted. It is not added to a mailing list or used for marketing.
Links to other websites
The answer pages link to the City of Edinburgh Council, the Scottish Government's vehicle checker and the three universities. Once you follow a link, that website's own privacy policy applies.
Your rights
You can ask for a copy of the personal information held about you, have mistakes put right, have it erased, or object to how it is used. Email us to do any of these. If you are not satisfied with the reply, you can complain to the Information Commissioner's Office, the UK's data protection regulator.